Search our online database to see if your vehicle is in our system. If it was towed due to a Snow Emergency you can use our new Fast Track system to expedite the release of your vehicle!
Once you receive an email confirming your payment has been received your vehicle will be released to you. IMPORTANT: RAMP A FAST TRACK SNOW EMERGENCY WINDOW NOW OPEN.
Visit the business window located in the lobby of Ramp A (for snow emergency only). (101 North 9th St., Minneapolis, MN 55403)
A shuttle will bring you to your vehicle at the Minneapolis Impound Lot.
Ramp A Fast Track Location: 101 N 9th St, Minneapolis, MN 55403
Ramp A is located on the bus line and 2 blocks from the light rail stations.
Driving in? Park in Ramp A or the Hawthorne Transportation Center 33 N. 9th Street, Minneapolis, MN 55403.
Parking is validated (only if you park at Ramp A or Hawthorne) – must bring the ticket you pulled at the entrance with you to the impound counter.
Click on thumbnail for full-size static map or click link below for Google map directions.
If your vehicle was towed and impounded due to a snow emergency, street sweeping, or because you parked in a temporary no parking area. The following documents may be required to release your vehicle from impound:
If your car was towed and impounded due to unpaid citations the following documents may be required to release your vehicle from impound:
Owners of vehicles with 5 or more unpaid parking citations must present a letter from Hennepin County Violations Bureau stating that all citation fines have been paid before their vehicles can be released by the Impound Lot. If any citations on the owner’s vehicle are in collections, the owner must pay those fines in person at the Minnesota Department of Revenue and then bring those receipts to Hennepin County Violations Bureau, which will then provide the owner with a letter stating that all fines have been paid.
If your vehicle was a rental and towed and impounded the following documents may be required to release your vehicle from impound:
To release a rental vehicle, a person must present the rental agreement and the matching ID or Driver’s License on the agreement.
In some cases, the rental company must be notified by the renter and the vehicle will only be released with a faxed authorization letter from the rental company naming who can pick up the vehicle.
A person who is not the registered owner may pick up the vehicle, or remove property from the vehicle if they have a notarized statement from the registered owner that includes:
If the vehicle was involved in a crime it must be cleared of any police holds. Call (612) 673-5777 for details on clearing police holds.